Anglo-Eastern’s cruise and leisure management division delivers a personalised approach to passenger ship management, covering both technical and hospitality services for the expedition and boutique cruise markets with the aim to deliver exceptional onboard experiences in the most cost-effective manner.
AN ALL-IN-ONE SOLUTION
Our cruise and leisure management services
By understanding every aspect of a ship’s operations, we meticulously plan and prepare so you can relax in the knowledge that your ships and your guests are in the hands of experts.
Technical management
We regularly inspect ships under management to assess performance and maintenance requirements, providing advice to act upon in ensuring compliance and efficient operations.
Crew management
Access to a large pool of experienced and qualified passenger ship officers and crew enables selection of the right people for each vessel under management. We handle all aspects related to recruitment, administration, evaluations, and training.
Hotel & hospitality services
We’ve earned our reputation through exceptional guest experiences that allow ecological adventures to be enjoyed in the utmost luxury and comfort. This includes everything from the creation of award-winning spa programs to the provision of outstanding entertainment.
Culinary services
Whether it’s creating an entirely new restaurant experience, adding exciting new menu options, or simply improving galley operations and guest service, we are committed to providing guests with a culinary journey worthy of the spirited adventure they’ve embarked upon.
Other guest services
We offer a host of additional guest services to further enhance any itinerary, including: concierge services, unique shore-side experiences, spa services, specialized onboard classes or other activities, unique bar/dining options, and unforgettable extras not found on most cruise ships.
Logistics
Explore a wealth of time and cost-saving solutions built for the needs of smaller ships. We work to streamline operations by tapping into cross-division expertise, maximizing knowledge sharing and extending your dollars further with comprehensive advice.
Consulting & asset management
We get to know our clients' specialised needs to deliver equally specialised solutions. From galley design to engineering, guest amenities to crew configuration and management, we present asset management choices to owners and operators to increase a ship’s value and marketability.
Procurement
With strong supplier relationships, we are able to negotiate the best terms on our clients' behalf, tapping into economies of scale across key service areas including supply contracting, technical spares, vessel supply logistics, loading scheduling, freight forwarding/consolidation and vendor vetting.
Finance
Access to the most advanced software and systems delivers maximum accounting control, transparency, and financial awareness. From budgeting to cash management and expenditure control – you’ll be aware of every penny and every eventuality.
GET IN TOUCH
Benefit from our experience and scale
MEMBERSHIPS AND PARTNERSHIPS
A world of unique travel opportunities
Belonging to and being certified by key bodies affords us the ability to make our expeditions truly unforgettable. From luxury hospitality to wine connections, our partners and memberships include Adventure Travel Association, United States Sommelier Association, International Luxury Hotel Association (ILHA), Marine Hotel Association (MHA) and The Association for Cruise Development of Taiwan (ACDT). We are also certified by Bureau Veritas for quality management (ISO 9001:2015).
OUR CLIENTS
The finest names in expedition cruising
Our clients come to us because we go far beyond the conventional in crafting a unique perspective and highly customised operations. Under our cruise and leisure management division, we manage vessels from 50+ passenger ships to coastal vessels, ocean liners, and larger 2,000+ passenger vessels.
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